# Support

For support and questions please email `contact@synthient.com`. Clients are also provided with a dedicated support channel via Slack or email to help with inquiries.

## Common help links

- [Authentication](https://docs.synthient.com/authentication): API key issues, scopes, rotation.
- [Errors](https://docs.synthient.com/errors): what each `4xx` / `5xx` status code means.
- [Rate Limits](https://docs.synthient.com/rate-limits): quota, concurrent stream caps, backoff guidance.